Availability & Substitutions

Due to seasonal availability and design interpretation, floral products pictured on our website may vary slightly in design or appearance to the delivered item. Due to stock availability, our florists reserve the right to substitute flowers, vases, products and outer wrapping with an item of similar style and equivalent (or greater) value and quality.

If the substitution is significant, we will try to contact you to inform you of any substitutions, but we are not obligated to do so.

If we cannot reach you via the contact details you provided, we will assume that you accept the substitution. The same applies to our other products.